Author: Yuni Liu
Last Update:2024/12/19
1. Feature Introduction
This feature helps users create an AMC instance through 3 simple steps: selecting the AMC account, naming the AMC instance, and connecting advertisers to the AMC instance.
2. Use Cases
Use case1: Use your own AMC account to create an AMC instance.
When you already have your own AMC account and have authorized it to Xnurta, this feature allows you to create AMC instances under your specified AMC account (including your own AMC account and the AMC account of Xnurta).
Use case2: Use the AMC account of Xnurta to create an AMC instance.
When you don't have your own AMC account but need to create an AMC instance, you can create the AMC instance under the AMC account of Xnurta.
3. Conditions of Use
Supported Regions and Marketplaces:
North America: United States, Canada, Mexico, Brazil
Europe: United Kingdom, France, Germany, Spain, Italy, Netherlands, India, Sweden, Turkey, Saudi Arabia, United Arab Emirates
Asia: Japan, Australia
4. Operation Steps
4.1 Create AMC Instances Under User's AMC Account
4.1.1 Click [Create AMC Instance]
Click on the personal center in the upper right corner to enter the "Authorization Management" interface. In the "AMC Instance Authorization" window, click on [Manage AMC Instance] → [Create AMC Instance].
4.1.2 Select an AMC Account to Use
If "My AMC Account" is selected and confirmed, Xnurta will verify if the user has your own AMC account but hasn't authorized it to Xnurta. In this case, the existing AMC account needs to be authorized.
To do this: Click the [+Connect AMC Account] button on the current page (AMC Instance Authorization) and follow the established steps to complete authorization.
4.1.3 Select AMC Account and Enter AMC Instance Name
After completing AMC account authorization, return to the "AMC Instance Authorization" page and click [Create AMC Instance]. In the popup window, you can select the AMC account you want to use and fill in the instance name and advertiser name. The instance name is required, while the advertiser name is optional. (The advertiser name serves as a nickname for the instance)
Note: The instance name cannot contain special characters except spaces.
4.1.4 Connect DSP Advertisers and SA Stores
Next, you need to select the DSP advertisers and SA stores to connect to the AMC instance.
First, select the region for the AMC instance. (Because one instance cannot contain DSP advertisers and SA stores from different regions.) Taking North America as an example:
After selecting North America, the search box below will automatically load DSP advertisers and SA stores in the North American region that users have authorized to Xnurta. Advertisers can be selected by checking the boxes.
Note: One instance cannot include DSP advertisers and SA stores from different regions.
After confirming the AMC instance information is correct, click the create button. A "Successful" popup indicates successful creation. Generally, creation only takes a few minutes, and the created AMC instance will appear in the AMC instance list after waiting.
4.1.5 Confirm Created AMC Instance
After instance creation, you can check the creation status in the "Instance Creation Status" column and the connecting status in the "Advertiser Connection" column. Click the dropdown arrow to view detailed information.
Users can click the "✏️" icon in the operation column to modify instance name and advertiser name.
Users can click the "Adding and Removing Advertisers" icon in the operation column to add or remove connected advertisers.
Note: New advertisers cannot be added or removed until the previous advertiser connecting is complete.
Users can click the [AMC Account] button in the upper right corner to delete authorized AMC accounts. After deleting an AMC account, AMC instances under that account will also be deleted.
4.2 Create AMC Instance Under the AMC Account of Xnurta
When you don't have your own AMC account but there is a need to create an AMC instance; or when you have your own AMC account but wish to create the AMC instance under the AMC account of Xnurta, it is supported to create the AMC instance under Xnurta' AMC account.
4.2.1 Select an AMC Account to Use
Enter the "AMC Instance Authorization" interface, click "Manage AMC Instance" and select [Create AMC Instance], choose to use the AMC account of Xnurta in the popup.
4.2.2 Fill in AMC Instance name
Fill in the instance name and advertiser name.
4.2.3 Connect DSP Advertisers and SA Stores
The operation steps are identical to Use case1, supporting finding DSP advertisers and SA stores to connect through searching or entering ID/name.
4.2.4 Confirm Created AMC Instance
AMC instances created under the AMC account of Xmar can be found in the "AMC Instance Authorization" list.
5. Q&A
How long does it typically take to create an AMC instance?
AMC instance creation usually takes only a few minutes. If the creation status remains "In progress" or "Failed" for an extended period, please contact your Customer Success Manager.
How long does it typically take to complete advertiser connecting?
Advertiser connecting will be completed within 2 days at the fastest, depending on Amazon's connecting verification efficiency. 2 factors can shorten the connecting completion time: when the number of connected advertisers is 1, or when the client's DSP advertisers and SA stores are already authorized to Xnurta.
How many advertisers can be connected to one AMC instance at most at once?
You can submit to connect a maximum of 10 advertisers (DSP advertisers and SA stores) at one time. If there is a need to connect more than 10 advertisers, you will have to wait until the connecting of the 10 advertisers is completed before you can continue to add and connect new advertisers.
Can users independently connect DSP advertisers or SA stores that haven't been authorized to Xnurta to an AMC instance?
Currently, users cannot independently bind unauthorized DSP advertisers and SA stores. If needed, please contact your Customer Success Manager.
Can I directly connect using SA store MerchantID searched or copied from "Authorization Management"? How should I do it?
Yes. In the Authorization Management page, copy the MerchantID starting with "A", paste it into the AMC instance creation advertiser connecting "search" window, search by MerchantID, confirm the SA store by selecting the marketplace, and complete connecting by checking the box.
After creating an AMC instance, how far back can historical data be retrieved in the models?
AMC Data Lookback Period: 13 months of advertising data from advertising accounts connected to the AMC instance.
Predefined Model Auto Query Time: If creation is completed before the 15th of the month, it automatically queries model data from two months ago and automatically queries last month's model data on the 15th of the current month. If creation is completed after the 15th of the month, it automatically queries last month's model data.
How do I find EntityID for SA stores of different marketplaces in Amazon Ads console?
Log into Amazon Seller Central , select a marketplace, enter "Campaign Manager" interface, find entityID in the URL, double-click to copy all numbers after "entityID=", which is the SA store entityID.
How do I find DSP Advertiser ID in Amazon Ads Console? Here are 2 ways:
a. Log into Amazon Seller Central, select a manager account, enter "Campaign Manager" interface, click "Advertiser" subwindow. In the interface table, find the Advertiser column, the number under DSP advertiser is the corresponding DSP Advertiser ID.
b. Alternatively, right-click on an individual DSP advertiser in Campaign Manager to enter its details page. In the URL above, the number after "advertisers/" is the DSP advertiser ID.