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How to authorize Instacart account

Introduction

This guide explains how to authorize your Instacart account to Xnurta so that the system can complete Instacart channel integration.
 
Authorization scope rules:
  1. If you need to authorize multiple Instacart accounts, repeat the full authorization process for each account.
  2. The same Instacart account cannot be authorized multiple times under one Xnurta account.
  3. The same Instacart account cannot be authorized to multiple Xnurta accounts at the same time.

Preparation before authorization

Before authorization, please confirm the following:
  1. You can log in to both Xnurta and Instacart normally.
  2. The Instacart account you are using has permission to create OAuth applications and complete authorization.
  3. If you have multiple Instacart accounts, confirm in advance which account should be authorized to Xnurta.

Authorization steps

1. Enter Instacart authorization page from Xnurta

  1. Log in to Xnurta first:https://ai.xnurta.com/login
  2. After login succeeds, please click the "Authorization" button, and then you will be redirected to the authorization management page.
  1. Click Add Instacart Account to start creating a new Instacart authorization.
  1. Fill in the Account Name first, then copy the Redirect URL from Xnurta (you will need to paste it into Instacart OAuth settings later).
  1. Click Go to Instacart on the right to open a new tab, or copy the URL and open it manually.
  2. If Instacart is not logged in, log in first. Then click the top-left logo, open the menu, and select Settings.
  3. If you have multiple Instacart accounts, make sure the currently selected account is the one you want to authorize. Use Switch account if needed.
 

2. Create OAuth application in Instacart

  1. On the Settings page, go to the OAuth menu.
  2. Click Create application in the upper-right corner.

3. Fill application information

  1. Click Create Application.
  2. Enter Xnurta in the Name field (recommended; custom name is also supported).
  3. Copy the Redirect URI from Xnurta and paste it into Instacart's Redirect URI field.
  4. Do not modify the Redirect URI unless explicitly instructed.
  5. Click Create.

4. Copy credentials to Xnurta

  1. Copy Application UID and Application secret.
  2. Paste them into the corresponding fields in Xnurta.
  3. Before finishing the copy, do not close the credential pop-up by clicking other buttons (to avoid losing the Secret).

5. Confirm authorization in Instacart and return to Xnurta

  1. Return to Instacart to confirm authorization, then wait for the Xnurta authorization page to load.
  2. After clicking Authorize the second time, do not close the current tab until Xnurta Instacart authorization page is displayed successfully.
Method 1:
  1. Go back to the unclosed credential pop-up.
  2. Click Authorize to complete authorization.
  3. Click Authorize again to confirm.
Method 2:
  1. In the newly opened Instacart tab, find the corresponding Application in the Application list.
  2. Click Authorize to complete authorization.
  3. Click Authorize again to confirm.
 
 

6. Return to Xnurta and check authorization status

  1. After you click Authorize in Instacart and confirm the authorization a second time, you will be automatically redirected back to Xnurta. You will see the added account record, and after a short wait, you will see the authorization success prompt and the updated authorization record status.

Notes

  1. Keep the same browser session during the full authorization process (avoid switching to another browser midway).
  2. If authorization fails, first verify account identity, Redirect URI, and copied credentials.
  3. If you still cannot complete authorization, contact your Customer Success Manager.
 
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Last modified: 2026-04-21Powered by